For a job like ours, we need questions. Some are inevitable. The
three most frequent FAQs are:
Clients ask installers how much it will all come to. The installer,
of course, replies, “It depends”.
The client insists, “Yes, but approximately?”
It’s hard to produce an estimate without all the information required. An answer would be misleading. There are too many variables.
The client insists, “Yes, but approximately?”
It’s hard to produce an estimate without all the information required. An answer would be misleading. There are too many variables.
Now it’s the stand provider’s turn. The question is one which
clients are reluctant to answer − or an answer will be given, but
only in the vaguest of terms. Clients imagine, “If I specify the sum
available, the stand provider will make sure I spend it all”.
This is not the right way to look at the matter. We have perhaps some confusion here between investment and spending. Actually, every cent invested by our clients will be used to enhance and improve end results.
This is not the right way to look at the matter. We have perhaps some confusion here between investment and spending. Actually, every cent invested by our clients will be used to enhance and improve end results.
Drawing up an estimate (drafting the project, hypothesising
solutions, calculating the costs etc.) requires effort. In turn,
effort requires commitment. This means we can’t provide an estimate
in the absence of commitment. When we say “without commitment” maybe
we are referring only to the client. After all, a lot of our own
commitment goes into drawing up an estimate. It’s something we do
most willingly...
